Jenn Johnston currently serves as Chief Marketing & Operations Officer for GFG. In this role, she is responsible for managing
multiple strategic brand teams that oversee marketing, communications, research and development, operations, training,
supply chain and customer service activities for Global Franchise Group's franchised brands including Great American
Cookies®, MaggieMoo's®, Marble Slab Creamery®, Pretzelmaker®.
Ms. Johnston previously served as Senior Vice President of Brand Marketing for NexCen Franchise Management, prior to its acquisition
by Global Franchise Group in 2010.
Ms. Johnston brings more than 15 years of experience in brand marketing, public relations and operations to her current position at
GFG. Before joining NexCen Franchise Management in 2007, Ms. Johnston acted as Senior Director of Brand Marketing & Company Operations with MaggieMoo's International, LLC. While with MaggieMoo's she successfully implemented a company store turn-around program and launched several innovative marketing programs.
Prior to entering the franchising arena, Ms. Johnston worked across a broad spectrum of industries, specializing in start-up
businesses and new product introductions. She spent several years implementing tactical, full-spectrum marketing programs for
FOLIOfn and ProFunds Advisors, LLC, both pioneers in the financial services industry. She also brings agency and product launch
expertise to all of GFG's brands, including the launch of L'Oreal Feria hair color at McCann-Erickson Worldwide and Procter &
Gamble's Febreze Fabric Refresher and Downy Ball at Grey Advertising.
She holds a bachelor's in English & communications from Boston College and a MBA from Georgetown University, where she was awarded the
Phillips Entrepreneurship Prize. Ms. Johnston and her work have been featured in multiple media outlets including PR Week, Nation's
Restaurant News, Food Network and USA Today.